What you need to know to keep your patients (and your pharmacy) healthy during the COVID-19 pandemic

All of us at FDS extend our deepest gratitude for all that pharmacies and caregivers are doing to care for our communities across the country.

You are our heroes, and we will support you as best as we can.




Obtain a CLIA Certificate Waiver: It’s time to be proactive. If you haven’t done this already, obtaining a CLIA Certificate Waiver will help you with Coronavirus-related care options on the horizon. It also covers certification needed for Strep tests, flu tests, and other FDA-approved tests.


Apply for a Provider Transaction Access Number (PTAN): To encourage participation and bolster the COVID-19 relief effort, CMS is offering more flexibility with PTAN and Medicare provider enrollment.



Innovating Compassion: How Your Pharmacy Can Stay Strong in the Face of COVID-19

Our nation's entire status quo is changing. You are a beacon of knowledge and public health for your community, and we want to do our part to make sure that doesn’t change. Join us for a special webinar on how your pharmacy can stay strong in the face of COVID-19.

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Innovating Foresight: How to Handle Unexpected Issues from COVID-19

Coronavirus has changed the way you do business. You’ve stepped up your delivery program. You're offering curbside service and clinical care. But what about the things you can’t see coming? Join us as we discuss the types of unexpected issues that can arise in a challenging time like this, and how your pharmacy can come out on top.

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Innovating Assessment: Preparing for COVID-19 Testing in Your Pharmacy

To make testing more accessible for all Americans, the Department of Health and Human Services recently authorized licensed pharmacists to order and administer COVID-19 tests. A recent poll conducted by FDS showed that 4 out of 5 pharmacists would like to provide COVID-19 testing, but over half don’t feel prepared to do so. We’d like to change that. * Includes first module of FDS's COVID-19 Testing Education Course!

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How Your Pharmacy Should Respond to Coronavirus

During these times, your job as a pharmacist is more important than ever. How can you continue taking care of your patients when they're being advised not to leave their homes? We have answers.

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How to Protect Yourself While Protecting Your Patients

You have dedicated yourself and your resources to your patients during this pandemic. But what measures are you taking to keep yourself and your patients safer? We have a few suggestions.

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Every day, we’re looking to better understand how we can help your pharmacy, both during this time and after. Just like you, we’re reevaluating our services to see how we can increase the value they provide for our customers. In fact, we’re already making plans to invest further in our technology and services. In the interim, here is how our current services can help you during this time:




Med sync, included with FDS ENGAGE, allows you to help more people with the time you have. Here's how:

  • Reduce your patients' potential exposure to the virus by allowing to pick up their refills all at once instead of several times per month.
  • Streamline your delivery program. Fewer deliveries per patient means you can cover more patients per month.



Time is your most precious commodity. FDS ECONCILE puts a dedicated reconciliation analyst on your team and in your corner.

  • Trust your analyst to chase down payments and reconcile claims for you
  • Identify missing reimbursements and drastically reduce the number of claims still unpaid after 60 days



With the right medical billing software, your pharmacy can be the more accessible alternative to the local hospital. FDS MEDBILL helps you:

  • Optimize reimbursements for services like immunizations and testing
  • Process medical claims for all insurance types, including Medicare and Medicaid
  • Verify a patient's coverage instantly with electronic eligibility verification


We strengthen the health of pharmacies and their patients

Providing pharmacies with the tools for business and clinical empowerment: become a New Era Pharmacy and a trusted community caregiver – at the center of your patients’ value-based care team

12,000+ customers and counting
We work with leading PSAOs, GPOs and
PMSs to equip community pharmacies with
the tools to become the focal point of their community’s care team
Business and clinical care solutions
to help you care for your patients
and your business